As if the prospect of finding a new home, packing your life into boxes and moving house isn’t daunting enough (bet you didn’t even know you had so much stuff!), on top of that there’s 1001 loose strings to tie up.
Like changing your mailing address. Sorting out the internet. Connecting the phone line. And making sure you have power on the day you move in (unless, of course, you’re a fan of cold showers). There’s a lot to do.
But we’ve been there, and we feel your pain. So we’ve made setting up power at your new home as quick and painless as possible, while also offering what we think is New Zealand’s fairest power deal.
Just grab a cup of tea (or wine – it’s OK, we understand) and a chocolate biscuit, and follow our stress-free steps below to join Flick online – though if you like the sound of a friendly voice you can also call us on 0800 4 FLICK.
If we need to confirm anything on your application, we’ll be in touch normally within 1-2 business days. If you don’t hear from us… you’re all set!
You’ll need to give your existing power company a call to let them know what date you want to end your account with them (normally your move out date). We think it’s wise to forewarn you that they’ll probably try to keep you as a customer (in fact we’d say it’s 99% guaranteed). They’ll throw the whole bakery of tempting treats at you in the hopes of enticing you to stay. Of course, choosing to stay or leave is entirely your decision, but it might pay to ask your old power company why they’ve only rolled out the red carpet for you now that you’re talking about leaving…
If the power’s still connected at your new place, we’ll have it switched from the existing provider to us within 2-10 business days. And don’t worry, you won’t go without power at any stage – you won’t even notice the switch until you start saving with us.
If the power has been disconnected at your new place, let us know as soon as you can and we’ll do our best to get you reconnected before you move in, or within 1-2 business days if you’ve already moved. The sooner you join, the sooner we can get this organised.
Worried about losing your rebate? Don’t be. Unless you’re based in Tauranga and you’re with Trustpower, you’ll still get your rebate with us. And we won’t lock you into a contract, so if Flick’s not for you (we doubt it), you’ll be free to switch again.
It’s flickin’ easy to join Flick, so make your move a smooth one and sign up with us today.