Nobody likes a break-up, but sometimes, in much the same way that tracksuits keep resurfacing throughout fashion history, these things are just inevitable.

We get a lot of queries from people who want to end their relationship with their current electricity retailer, but don’t know how to go about it.

And that’s totally understandable. Because, really, who wants to have that awkward “I’m not that into you” conversation? Or be confronted by an ex-retailer who manipulates them into staying (or worse, signing up for another 2 years – don’t do it!)?

Ready to deliver a ‘Dear John’ email to your power company? Join Flick today and we’ll do it for you!

But here at Flick HQ, we’ve got your back, and a pain-free way to rip off the bandaid that is breaking up. All it takes is 3 simple steps.

1. Give us a call on 0800 4FLICK (435 425) or head straight to the Flick Electric Co. website.
2. Fill in the Join Form, either online or with us over the phone.
3. Take a seat. We’ll take care of the rest!

Yip, that’s right – unless you’re on a fixed term contract with your electricity provider, then you don’t even have to speak to them to break it off because we do that for you. Too easy (and you’re welcome!).

Locked in

There’s one exception to a straightforward break-up with your power company, and that’s if you’re locked into a contract with them. If that’s you (bummer!), you’ll need to get in touch with your existing retailer to let them know you’re leaving. Most of the bigger electricity retailers use long-term contracts to get you to stay, and there’s usually a break fee if you decide to leave before your contract is up – ouch. In this case, you’ll need to ring your retailer directly and find out how long you’ve got left on your contract and how much it will cost to break it. Then we’d recommend weighing up whether you wait it out, or cut and run.

Wanna be startin’ somethin’?

If you’re looking to give your old power company the flick (pun intended) and start afresh, get in touch with us. We think our Flick model is pretty darn awesome, offering fair power prices, transparent bills and the finest customer service around. Breaking up ain’t so bad after all.